Implementation

As an implementation partner for research, campus and doctoral administration systems, BI/DWH, publication management, and repository solutions, we can also implement your requirements. Our methodology is based on many years of experience and can be transferred to other products at any time. Individual requirements can only be met with individual services.
Here, we put you, the customer, first. Your needs are our concern—
and we tailor our services accordingly.

We collaborate with universities, universities of applied sciences, and research institutions on a wide variety of implementation projects.
We guide you through the entire implementation process and
provide continuous support or assistance on an ad hoc basis as required.

As an external service provider, we take on tasks from implementation projects for product manufacturers, which we can also coordinate directly with customers on request.
This takes the pressure off you and helps to avoid delays in your project, ensuring its successful completion.

And even after an implementation project, we are still there for you.
We answer second-level support queries, coordinate queries to the product manufacturer on request, and assist you with the implementation of new requirements.

Dr. Katrin Eichler

Your contact person

Dr. Katrin Eichler
Head of Implementation Services

Am Sandfeld 4
76149 Karlsruhe

T: +49 (0)721 50437 441
M: +49 (0)160 916 901 39

Send an E-Mail

  • Technical and professional project management
  • Project planning & controlling
  • Operating concept

We write your project plans, coordinate and prepare the steering committee, coordinate the project participants and implementation and ensure that delivery deadlines are met. We work with you to develop your operating concept.
We always use project management and project management support to build up knowledge among our customers.

We see it as a sign of trust when we are assigned internal project management tasks. We will be happy to provide references upon request.

For us, implementation means adapting your chosen product to your needs and putting it to productive use as a process support and solution for you. Our team has the methodological, professional, and technical expertise to optimally implement the following tasks for you:

  • Evaluation & consulting on processes, data & systems
  • Functional and technical specification
  • Professional and technical implementation / configuration
  • Data analyses and migrations
  • System analyses and integration
  • Report generation and evaluation
  • Documentation
  • Production launch

AT-CRIS is the first independent, globally active implementation partner in the field of research information.
Our core competencies also include campus management and doctoral student administration.
We are convinced that our methodology can be easily transferred to other content and products.
You do not believe us? Feel free to ask us!

  • Basic training courses
  • Specialised training courses
  • User training courses
  • Creation of individual training materials
  • Moderation of workshops

We support your project team in building and transferring knowledge about your chosen product through target group-specific training courses: basic training for the project team, special training for selected groups, e.g., specific departments,
or training for users in preparation for a go-live. To this end, we create training materials tailored to you and your application and, if desired, also moderate workshops at your facility.

  • System and acceptance tests
  • Documentation
  • Communication

We support you with the necessary system and acceptance tests, including test plans and test execution, and prepare test results in a way that facilitates decision-making.
We write documentation and are happy to help you implement the necessary measures for acceptance and rollout.

  • End customer support
  • Troubleshooting
  • Implementation of new requirements

Even after completion of an implementation project, we will not leave you on your own.
We are happy to support you in operating your system as part of our 2-level support service.
On request, we coordinate enquiries to the software manufacturer (3-level support) and take care of troubleshooting in the system within the scope of the product’s capabilities.
Should new requirements arise during operation, we will be happy to support you in implementing them.

Further services

Themes

Solutions

Consulting