Implementation

As an implementation partner for research, campus and doctoral administration systems, we also realise topics. Our methodology is based on many years of experience and can be transferred to other products at any time. Individual requirements can only be met with individual services. Here we put you, the customer,
in the foreground. Your needs are our concern – we orientate our services accordingly.

We work with universities, universities of applied sciences and research institutes on a wide range of implementation projects. We accompany you through the entire implementation process –
providing continuous support or selective support as required.

For product manufacturers, we take on tasks from implementation projects as an external service provider, which we can also coordinate directly with the customer on request.
In this way, we reduce the workload and help to avoid delays in your project and bring it to a successful conclusion.

And we are also there for you after an implementation project.
We answer enquiries in second-level support, coordinate queries to the product manufacturer on request and assist you with the implementation of new requirements.

Dr. Katrin Eichler

Your contact person

Dr. Katrin Eichler
Head of Implementation Services

Am Sandfeld 4
76149 Karlsruhe

T: +49 (0)721 50437 441
M: +49 (0)160 916 901 39

Send an E-Mail

  • Technical and functional project management
  • Project planning & controlling
  • Operating concept

We write your project plans, coordinate and prepare the steering committee, coordinate the project participants and implementation and ensure that delivery deadlines are met. We work with you to develop your operating concept.
We always use project management and project management support to build up our customers’ knowledge.

We see it as a sign of trust when internal project management tasks are assigned to us. We are happy to provide references on request.

For us, implementation means customising your chosen product to your needs and making it productive for you as a process support
and solution. Our team has the methodological, professional and technical expertise to optimally implement the following tasks for you:

  • Evaluation & consulting on processes, data & systems
  • Specialist and technical specification
  • Professional and technical implementation / configuration
  • Data analyses and migrations
  • System analyses and integration
  • Report generation and analyses
  • Documentation
  • Going live

In the field of research information, AT-CRIS is the first independent and globally active implementation partner. However, our core competences also include campus management and doctoral administration. We are convinced that our methodology can be easily transferred to other content and products. Don’t you think so? Just ask us!

  • Basic training
  • Specialised training
  • User training
  • Creation of individual training materials
  • Moderation of workshops

We support your project team in building up and transferring knowledge about your chosen product through target group-specific training:
Basic training for the project team, specialised training for selected groups, e.g. certain specialist departments, or user training in preparation for a go-live. To this end, we create customised training materials for you and your use case and also moderate workshops at your facility on request.

  • System and acceptance tests
  • Documentation
  • Communication

We support you with the necessary system and acceptance tests with test plans and test execution and prepare test results in a way that is suitable for decision-making. We write documentation and are happy to help you implement the necessary measures for acceptance and rollout.

  • Support for end customers
  • Troubleshooting
  • Implementation of new requirements

Even after the implementation project has been completed, we will not leave you alone.
We are also happy to support you in the operation of your system as part of 2-level support.
On request, we coordinate enquiries to the software manufacturer (3-level support) and
take care of troubleshooting in the system within the scope of the product options.
If new requirements arise during operation, we will be happy to support you in implementing them.

Further services

Themes

Solutions

Consulting